By using Global Medex LLC’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

• You must be at least 18 years old to use our services
• You are responsible for maintaining the confidentiality of your account
• You agree to provide accurate and complete information

Global Medex LLC provides healthcare administrative services including:

• Medical Credentialing: Provider enrollment and credential verification services
• Revenue Cycle Management: Medical billing and claims processing
• Licensing Services: Healthcare facility and professional licensing assistance
• Virtual Assistance: Administrative support for healthcare practices

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

As a user of our services, you agree to:

• Provide accurate, current, and complete information as required
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access to your account
• Comply with all applicable federal, state, and local laws and regulations
• Not use our services for any unlawful or fraudulent purposes

Payment terms and conditions for our services:

• All fees are quoted in US Dollars unless otherwise specified
• Payment is due as specified in your service agreement
• Late payments may incur additional fees as outlined in your agreement
• Refunds are subject to our refund policy and applicable service agreements
• We reserve the right to suspend services for non-payment

All content, materials, and services provided by Global Medex LLC are protected by intellectual property laws. This includes but is not limited to:

• Website design, text, graphics, logos, and images
• Software, processes, and methodologies
• Proprietary tools and templates
• Trademarks and service marks

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

We are committed to maintaining the confidentiality of your information and complying with HIPAA regulations:

• We maintain appropriate safeguards to protect Protected Health Information (PHI)
• Business Associate Agreements (BAAs) are established with covered entities
• All staff members are trained on HIPAA compliance requirements
• We conduct regular security assessments and audits

To the fullest extent permitted by law, Global Medex LLC shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Damages resulting from third-party actions or decisions
• Delays or failures caused by circumstances beyond our reasonable control

Our total liability for any claims shall not exceed the amount paid by you for the specific service in question.

You agree to indemnify, defend, and hold harmless Global Medex LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

• Your violation of these Terms of Service
• Your use or misuse of our services
• Your violation of any third-party rights
• Any inaccurate or misleading information you provide

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to:

• Breach of these Terms of Service
• Non-payment of fees
• Fraudulent, abusive, or illegal activity
• Request from law enforcement or government agencies

Upon termination, your right to use our services will immediately cease, and any outstanding fees remain due and payable.

Any disputes arising from these Terms of Service or our services shall be resolved as follows:

• Governing Law: These terms are governed by the laws of Texas, USA
• Arbitration: Disputes shall be resolved through binding arbitration
• Venue: Any legal proceedings shall take place in Austin, Texas
• Class Action Waiver: You agree to resolve disputes individually, not as part of a class action

We reserve the right to modify or replace these Terms of Service at any time. We will provide notice of material changes by:

• Posting the updated terms on our website
• Updating the “Last Updated” date at the top of this page
• Sending notification to your registered email address for significant changes

Your continued use of our services after any changes constitutes acceptance of the new terms.

• Severability: If any provision is found unenforceable, the remaining provisions remain in effect
• Waiver: Failure to enforce any right or provision does not constitute a waiver
• Assignment: You may not assign your rights or obligations without our written consent
• Entire Agreement: These terms constitute the entire agreement between you and Global Medex LLC