We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and business details
• Professional Information: Healthcare provider credentials, NPI numbers, and licensing information
• Payment Information: Billing address and payment method details
• Communication Data: Records of your correspondence with us

We use the information we collect to:

• Provide, maintain, and improve our credentialing and billing services
• Process your transactions and send related information
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Comply with legal obligations and protect our rights

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Healthcare Organizations: With payers, credentialing organizations, and healthcare facilities
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of assets, or acquisition

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection practices

As a healthcare services provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and implement appropriate safeguards to protect Protected Health Information (PHI). We maintain Business Associate Agreements (BAAs) with covered entities as required by law.

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Object to certain processing of your information

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Healthcare-related records are retained in accordance with applicable regulatory requirements.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.